DelMonte Hotel Group logo

DelMonte Hotel Group

Hotel Front Office Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $36,900.00 - $64,700.00
clock

Work Schedule

Standard Hours
Day Shifts
diamond

Benefits

competitive pay
comprehensive benefit packages for full-time positions
Hotel Room Discounts
discounts on food and beverages
professional development and advancement opportunities

Job Description

DelMonte Hotel Group is a distinguished leader in the hospitality industry, known for its commitment to excellence and creating a welcoming environment for both guests and employees. With a collection of high-quality hotels and resorts spread across various locations, DelMonte Hotel Group has built a reputation for delivering exceptional guest experiences and fostering a supportive and collaborative workplace culture. The company places high importance on professional development, ensuring that each team member grows and thrives within the organization. This dedication has made DelMonte Hotel Group a preferred career destination for many hospitality professionals who seek both stability and opportunity.Show More

Job Requirements

  • 1 to 3 years related experience
  • associate's degree (A. A.) or equivalent from two-year college or technical school or equivalent combination of education and experience
  • solid organizational, time-management and prioritization skills
  • exceptional customer service skills

Job Qualifications

  • associate's degree (A. A.) or equivalent from two-year college or technical school
  • 1 to 3 years related experience
  • solid organizational, time-management and prioritization skills
  • exceptional customer service skills

Job Duties

  • assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures
  • ensure proper cash and key control procedures are followed
  • answer inquiries pertaining to hotel policies and services
  • attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation
  • perform Front Desk duties as needed
  • provide guests with information pertaining to available services and hours of the hotel
  • ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings
  • ensure all brand standards and initiatives are implemented and followed
  • perform a variety of administrative tasks including forecasting room occupancy, maintaining department budget, monitoring service trends using guest satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions
  • maintain up to date records and files
  • ensure the cleanliness of the Front office, lobby and surrounding areas
  • assist in checking all fixtures, equipment and conditions for proper operations, settings and maintenance and report deficiencies

OysterLink helps restaurants, hotels, and hospitality businesses hire.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: