Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,900.00 - $64,700.00
Work Schedule
Standard Hours
Benefits
competitive pay
Comprehensive benefits package
Hotel Room Discounts
discounts on food and beverages
Professional development opportunities
Advancement opportunities
Job Description
DelMonte Hotel Group is a renowned leader in the hospitality industry, recognized for its commitment to excellence, warm guest experiences, and a supportive work environment. With a rich portfolio of hotels, DelMonte Hotel Group has cultivated a reputation for delivering outstanding service and maintaining a culture where associates feel valued and motivated to grow their careers. The company prides itself on fostering a workplace that not only provides meaningful career opportunities but also feels like a family, with many employees building long-term careers within the organization. Their emphasis on professional development, competitive compensation, and comprehensive benefits creates an inviting atmosphere... Show More
Job Requirements
- 1 to 3 years related experience
- associate's degree or equivalent from two-year college or technical school or equivalent combination of education and experience
- solid organizational, time-management and prioritization skills
- exceptional communication skills
Job Qualifications
- 1 to 3 years related experience
- associate's degree or equivalent from two-year college or technical school
- solid organizational, time-management and prioritization skills
- exceptional customer service skills
Job Duties
- Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures
- ensure proper cash and key control procedures are followed
- answer inquiries pertaining to hotel policies and services
- attend staff meetings to discuss company policies and guest complaints and make recommendations to improve service and ensure more efficient operation
- perform front desk duties as needed
- provide guests with information pertaining to available services and hours of the hotel such as restaurant and lounge
- ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings
- ensure all brand standards and initiatives are implemented and followed
- perform a variety of administrative tasks including forecasting room occupancy, maintaining department budget, monitoring service trends using guest satisfaction results, processing department payroll, maintaining an accurate inventory of supplies and handling accounting and purchasing functions
- maintain up to date records and files
- ensure the cleanliness of the front office, lobby and surrounding areas
- assist in checking all fixtures, equipment and conditions for proper operations and maintenance and report deficiencies
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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