Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Day Shifts
Benefits
Compensation
Comprehensive Benefit Packages
Hotel Room Discounts
discounts on food and beverages
Professional Development
Advancement opportunities
Job Description
DelMonte Hotel Group is a recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and fostering a supportive work environment. With a legacy of excellence, the company manages a diverse portfolio of hotel properties that emphasize quality service, employee satisfaction, and community engagement. As a hospitality company, DelMonte Hotel Group has garnered a reputation for being a workplace where associates feel valued and are encouraged to grow professionally. They pride themselves on maintaining a family-like atmosphere, where collaboration and mutual respect are foundational values. Their dedication to both guests and employees has established them... Show More
Job Requirements
- 1 to 3 years related experience in guest services, front desk or related professional area
- Associate's degree (a.a.) or equivalent from two-year college or technical school or equivalent combination of education and experience
- Proven customer service and staff management skills
- Ability to work as part of a team and complete tasks individually
- Solid organizational, time-management and prioritization skills
- Maintain a valid driver's license from the state which you reside with no major violations
Job Qualifications
- Associate's degree (A.A.) or equivalent from two-year college or technical school or equivalent combination of education and experience
- 1 to 3 years related experience in guest services, front desk or related professional area
- Proven customer service and staff management skills
- Ability to work as part of a team and complete tasks individually
- Solid organizational, time-management and prioritization skills
- Maintain a valid driver's license from the state which you reside with no major violations
Job Duties
- Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures
- Ensure proper cash and key control procedures are followed
- Answer inquiries pertaining to hotel policies and services
- Attend staff meetings to discuss company policies and guest complaints and make recommendations to improve service and ensure more efficient operation
- Perform front desk and bistro duties as needed
- Ensure food quality and service standards are being maintained for bistro and meeting room functions
- Ensure food sanitation and proper food handling standards are being followed
- Provide guests with information pertaining to available services and hours of the hotel i.e. restaurant, lounge
- Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings
- Ensure all brand standards and initiatives are implemented and followed
- Perform a variety of administrative tasks including forecasting room occupancy, maintaining department budget, monitoring service trends using guest satisfaction results, processing department payroll, maintaining an accurate inventory of supplies and handling any accounting and purchasing functions
- Maintain up to date records and files
- Ensure the cleanliness of the front office, lobby and surrounding areas
- Assist in checking all fixtures, equipment and conditions for proper operations, settings and maintenance and report deficiencies
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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