Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,900.00 - $64,700.00
Work Schedule
Standard Hours
Benefits
competitive pay
comprehensive benefit packages for full-time positions
Hotel Room Discounts
discounts on food and beverages
Professional development opportunities
Advancement opportunities
Job Description
DelMonte Hotel Group is a distinguished leader in the hospitality industry with a strong reputation for fostering a welcoming and supportive work environment. As a company, DelMonte Hotel Group prides itself on creating a workplace culture where employees feel valued, empowered, and inspired to deliver exceptional service. With a portfolio of properties that offer unique guest experiences around the globe, DelMonte Hotel Group is dedicated to maintaining its position as a premier hospitality provider.
Joining DelMonte Hotel Group means becoming part of a family-oriented team where career growth, professional development, and personal fulfillment are prioritized. The company emphasizes an inclusiv... Show More
Joining DelMonte Hotel Group means becoming part of a family-oriented team where career growth, professional development, and personal fulfillment are prioritized. The company emphasizes an inclusiv... Show More
Job Requirements
- 1 to 3 years related experience
- Associate's degree or equivalent from two-year college or technical school or equivalent combination of education and experience
- Solid organizational, time-management and prioritization skills
- Exceptional customer service skills
Job Qualifications
- Associate's degree or equivalent from two-year college or technical school or equivalent combination of education and experience
- 1 to 3 years related experience
- Solid organizational, time-management and prioritization skills
- Exceptional customer service skills
Job Duties
- Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures
- Ensure proper cash and key control procedures are followed
- Answer inquiries pertaining to hotel policies and services
- Attend staff meetings to discuss company policies and guest complaints and make recommendations to improve service and ensure more efficient operation
- Perform Front Desk duties as needed
- Provide guests with information pertaining to available services and hours of the hotel, such as restaurant and lounge
- Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings
- Ensure all brand standards and initiatives are implemented and followed
- Perform a variety of administrative tasks including forecasting room occupancy, maintaining department budget, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling accounting and purchasing functions
- Maintain up to date records and files
- Ensure the cleanliness of the Front office, lobby and surrounding areas
- Assist in checking all fixtures, equipment and conditions for proper operations, settings and maintenance and report deficiencies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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