Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $67,000.00
Work Schedule
Flexible
Benefits
career growth and learning
401(k) plan with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Job Description
Hilton Charlotte Airport is a prominent hotel located at 2800 Coliseum Centre Drive, Charlotte, NC. Known for its commitment to excellence in hospitality, Hilton Charlotte Airport offers guests a luxurious stay with top-tier amenities and outstanding service. As part of the globally recognized Hilton brand, this hotel prides itself on providing comfortable accommodations, enhanced guest experiences, and a welcoming environment for both travelers and staff. The hotel operates in a dynamic, fast-paced hospitality industry where guest satisfaction and operational efficiency are key priorities. Its strategic location near Charlotte Douglas International Airport makes it an ideal choice for business travelers, tourists,... Show More
Job Requirements
- High school diploma or equivalent
- At least two years of front desk experience
- At least two years of supervisory experience
- Proficiency with Microsoft Office
- Ability to work flexible schedules
- Physical ability to lift and move as needed
- Strong leadership qualities
Job Qualifications
- Minimum of two years front desk experience
- Minimum of two years supervisory experience
- High school diploma or equivalent
- Proficient in Microsoft Office including Word, Excel, and Teams
- Strong leadership and coaching skills
- Excellent communication and problem-solving abilities
Job Duties
- Lead and inspire a team of front office associates
- Ensure clarity in expectations and accountability in performance
- Champion exceptional guest experiences by anticipating needs and resolving concerns
- Collaborate across departments to deliver seamless service and operational excellence
- Drive financial performance by managing labor costs and controlling expenses
- Maintain brand and cleanliness standards
- Serve as Manager on Duty ensuring smooth operations and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: