Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,100.00 - $61,500.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Ongoing learning opportunities
competitive compensation
Great culture
Job Description
The Wyndham Atlanta Buckhead Hotel & Conference Center, located at 3405 Lenox Road NE, Atlanta, GA 30326, is a distinguished full-service hospitality establishment known for its exceptional services and prime location. This property is managed by GF Hotels & Resorts, an award-winning ownership and management company with a rich history dating back to 1988. GF Hotels & Resorts operates over 800 properties across 46 states and partners with major industry leaders such as Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others. The company prides itself on maximizing guest satisfaction and has been recognized as one of the top... Show More
Job Requirements
- minimum of 1 year of previous hospitality experience
- strong leadership and supervision skills
- ability to interact effectively with guests in person and over the phone
- proficiency in front office management systems such as Opera
- willingness to work nights and weekends
- excellent communication and problem-solving abilities
- commitment to upholding high standards of customer service
Job Qualifications
- 3-5 years of experience in a hotel front desk supervisory or comparable leadership role, with a strong grasp of front office operations
- night and weekend availability
- experience using Opera
Job Duties
- Lead operations at the front desk and make sure guests have an exceptional stay
- manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies
- interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
- make sure to adhere to the front desk budget and put in orders for office supplies as needed
- gather financial information and generate occupancy reports for the general manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: