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Spa at the Del Monte

Hotel Front Office Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $36,900.00 - $64,700.00
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Work Schedule

Flexible
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Benefits

competitive pay
Comprehensive Benefit Packages
Hotel Room Discounts
discounts on food and beverages
professional development and advancement opportunities

Job Description

DelMonte Hotel Group is a distinguished leader in the hospitality industry, recognized for its commitment to delivering exceptional guest experiences and fostering a supportive and engaging work environment. With a portfolio of renowned properties, including hotels and resorts located in prime destinations worldwide, the company prides itself on upholding the highest standards of service, comfort, and innovation. As a company that prioritizes both guest satisfaction and employee growth, DelMonte Hotel Group has established itself as a coveted employer within the hospitality sector, offering competitive compensation packages and numerous opportunities for career advancement. The company's culture emphasizes collaboration, respect, and continuous... Show More

Job Requirements

  • Self-motivated with a strong work ethic
  • 1 to 3 years related experience
  • Associate's degree or equivalent from two-year college or technical school or equivalent combination of education and experience
  • Solid organizational, time-management and prioritization skills
  • Exceptional customer service skills
  • Excellent communication skills

Job Qualifications

  • Associate's degree or equivalent from two-year college or technical school
  • One to three years related experience
  • Solid organizational, time-management and prioritization skills
  • Exceptional customer service skills
  • Excellent communication skills

Job Duties

  • Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures
  • Ensure proper cash and key control procedures are followed
  • Answer inquiries pertaining to hotel policies and services
  • Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation
  • Perform Front Desk duties as needed
  • Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge
  • Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.