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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $21.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Equal opportunity employer
Job Description
Boyd Gaming Corporation is a leading casino entertainment company operating throughout the United States. Known for its success in various gaming jurisdictions, Boyd Gaming has established itself as a premier company within the casino and hospitality industry. The company prides itself on continuously evolving to maintain a position of leadership in its competitive field while maximizing value for its shareholders, team members, and the communities it serves. Boyd Gaming's dedication to innovation and excellent service has allowed it to build a strong reputation among guests and within the industry. This commitment extends to providing high-quality entertainment, accommodation options, and superior... Show More
Job Requirements
- High school diploma or equivalent
- Three years of experience as a front desk clerk
- Supervisory experience preferred
- Proficiency in hotel management software
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to obtain and maintain necessary certifications and licenses as required by local gaming regulations
Job Qualifications
- Three years of experience as a front desk clerk supervisory experience preferred
- Able to use the companys software systems for hotel management etc
- Must have excellent customer service communication and interpersonal skills
- Must be able to obtain maintain any necessary certifications and or licenses as required by local gaming regulations
Job Duties
- Hire supervise train evaluate work performance and administer counseling for staff members
- Prepare the weekly work schedule and maintain time and attendance records
- Respond quickly and accurately to guest inquiries regarding hotel procedures and property information
- Resolve customer complaints or disputes
- Able to perform duties of a Hotel Clerk as needed
- Possess knowledge of room rates types availability hotel policies and procedures
- Utilize computer system for various front desk and office procedures
- Maintain strict accountability of guest coupon books
- Ensure departmental adherence to applicable company and regulatory policies
- Other related projects and or duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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