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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Flexible
Day Shifts
Benefits
career growth
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Job Description
Huntsville Embassy Suites, located at 800 Monroe Street, Huntsville, AL 35801, is part of the prestigious Atrium Hospitality family, known for providing exceptional hotel and resort experiences across the United States. As a full-service hotel, Huntsville Embassy Suites prides itself on delivering comfort, quality, and outstanding service to both business travelers and vacationers. The hotel combines modern amenities with a warm, welcoming atmosphere, making it a preferred destination in the Huntsville area.
The Embassy Suites at Huntsville features spacious suites, state-of-the-art meeting spaces, and a range of guest services designed to enhance every stay. Their commitment to excellence is ... Show More
The Embassy Suites at Huntsville features spacious suites, state-of-the-art meeting spaces, and a range of guest services designed to enhance every stay. Their commitment to excellence is ... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service and leadership roles
- Strong communication skills
- Ability to manage and motivate a team
- Proficiency with hotel management software and technology
- Ability to handle physical demands of the job including lifting up to 50 lbs
- Willingness to work flexible shifts including weekends and holidays
Job Qualifications
- Customer service and leadership experience
- Strong communication skills
- Detail-oriented and organized
- Tech confident
- Able to lift 50 lbs and stay on your feet
Job Duties
- Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between
- Coach, train, and motivate front desk associates-you're the team's go-to guru
- Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone
- Monitor cash handling, shift reports, and compliance with brand and safety standards
- Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with VIP arrivals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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