Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
career growth
401(k) plan with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Job Description
Rogers Embassy Suites, located at 3303 Pinnacle Hills Pkwy in Rogers, Arkansas, is part of the renowned Atrium Hospitality brand. As a full-service hotel, Rogers Embassy Suites offers guests a blend of comfort, convenience, and exceptional service designed to create memorable stays for both business and leisure travelers. The hotel is a key component of the Pinnacle Hills community, providing top-notch accommodations with spacious suites, modern amenities, and professional hospitality services. Atrium Hospitality is known for its commitment to delivering outstanding guest experiences grounded in its core values known as the Atrium SPIRIT, which stands for Service, Perseverance, Inclusion, Respect,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service
- Proven leadership or supervisory experience
- Excellent interpersonal and communication skills
- Detail-oriented with strong organizational abilities
- Proficient with computer systems and software
- Ability to lift 50 lbs and remain on feet for extended periods
Job Qualifications
- Customer service experience
- Leadership experience
- Strong communication skills
- Detail-oriented and organized
- Tech confident with hotel systems and reporting
- Ability to lift 50 lbs and stand for long periods
Job Duties
- Supervise daily front desk operations ensuring smooth check-ins and check-outs
- Coach train and motivate front desk associates
- Handle guest concerns with grace urgency and a can-do attitude
- Monitor cash handling shift reports and compliance with brand and safety standards
- Assist with answering phones updating the reader board and helping with VIP arrivals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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