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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $22.00 - $23.00
Work Schedule
Standard Hours
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
overtime pay
Job Description
The Westlake Village Inn is a distinguished hospitality establishment located in the picturesque Westlake Village, California. Known for its exceptional service, elegant accommodations, and vibrant atmosphere, the Inn offers guests an inviting experience that combines the comforts of a luxury resort with the charm of a community-focused retreat. The property features beautifully appointed rooms, an array of amenities including a full-service spa, dining options, and event spaces suitable for both business and leisure travelers. The Inn has built a reputation for prioritizing guest satisfaction through attentive, friendly, and professional service.
Currently, the Westlake Village Inn is seeking a dedicat... Show More
Currently, the Westlake Village Inn is seeking a dedicat... Show More
Job Requirements
- Minimum 2 years of experience as a front desk associate or similar hospitality role
- Strong communication skills in English both verbal and written
- Friendly professional and outgoing personality with a passion for guest service
- Experience using Visual One or similar hotel property management software
- Ability to sit stand walk hear and talk for extended periods of time
- Manual dexterity to use hands fingers and arms for prolonged tasks
- Ability to move throughout property to assist guests as needed
- Must be able to lift and carry up to 25 pounds
Job Qualifications
- Minimum 2 years of experience as a front desk associate or similar hospitality role
- Strong communication skills in English both verbal and written
- Friendly professional and outgoing personality with a passion for guest service
- Experience using Visual One or similar hotel property management software
Job Duties
- Supervise the daily operations of the front desk providing guidance and support to team members
- Perform front desk duties as needed including check-in/check-out and processing reservations
- Serve as part of the trained team to cover night audit duties when required
- Ensure efficient courteous and professional guest service at all times
- Handle guest inquiries and requests offering personal recommendations to maximize guest satisfaction
- Maintain an assigned cash bank issue change and paid outs and reconcile transactions at the end of each shift
- Resolve guest concerns promptly and professionally ensuring the highest level of hospitality
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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