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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.50 - $20.48
Work Schedule
Standard Hours
Benefits
career growth
401k
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Job Description
Fort Collins Hilton is a distinguished hotel located at 425 W Prospect Rd, Fort Collins, CO 80526. This hotel is part of the renowned Hilton brand, famous globally for its commitment to exceptional hospitality, guest comfort, and luxurious accommodations. Hilton Fort Collins offers a welcoming atmosphere, combining elegant amenities with excellent customer service, making it a preferred choice for both business and leisure travelers visiting the area. As a full-service hotel, it provides a range of facilities such as meeting spaces, dining options, and recreational activities, all designed to enhance the guest experience and foster memorable stays.
At Fort Co... Show More
At Fort Co... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality leadership roles
- excellent communication skills
- ability to manage multiple tasks efficiently
- proficiency in hotel management software
- physical ability to lift 50 lbs
- availability to work flexible hours including weekends and holidays
Job Qualifications
- Customer service and leadership experience
- strong communication skills
- detail-oriented and organized
- tech confident with hotel systems and reporting
- ability to lift 50 lbs and stay on feet
Job Duties
- Supervise daily front desk operations ensuring smooth check-ins check-outs and everything in between
- coach train and motivate front desk associates serving as the team leader
- handle guest concerns with grace urgency and a positive can-do attitude
- monitor cash handling shift reports and compliance with brand and safety standards
- assist with answering phones updating reader boards and welcoming VIP arrivals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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