Hotel Front Desk Smyrna TN

Murfreesboro, TN, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $13.00 - $17.00

Work Schedule

Day Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Career development opportunities

supportive work environment

Equal opportunity employer

Job Description

HOTELhelp is a reputable hospitality company dedicated to providing exceptional lodging experiences to its guests. As a leading hotel management service, HOTELhelp works with a variety of hotels to ensure efficient and guest-focused operations. With a commitment to quality service, diversity, and inclusivity, HOTELhelp prides itself on creating welcoming environments that cater to the unique needs of travelers from all backgrounds. They are an equal opportunity workplace and an affirmative action employer, making employment decisions based on qualifications, merit, and business needs. This company operates within the hospitality industry, emphasizing customer satisfaction, professionalism, and operational excellence.

We are currently seek... Show More

Job Requirements

Work experience as a hotel front desk agent, receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Must have reliable transportation

Job Qualifications

Work experience as a hotel front desk agent, receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills

Job Duties

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information like contact details and exact dates of their stay
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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