Hotel Front Desk Receptionist

Macon, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $12.00

Work Schedule

Flexible

Benefits

Flexible Hours

opportunities for growth

competitive salary

friendly work environment

Job Description

Our establishment is a renowned hotel dedicated to providing exceptional guest experiences through superior service and comfortable accommodations. Known for our commitment to hospitality excellence, our hotel offers a welcoming environment to travelers from around the world. We strive to maintain a high standard of cleanliness, convenience, and customer care to ensure that every guest enjoys a memorable stay. Whether guests are visiting for business or leisure, our team works tirelessly to meet their needs and exceed their expectations in a friendly and professional manner.

We are currently seeking a motivated and personable Front Desk Agent to join our g... Show More

Job Requirements

Must be able to stand for long periods of time
High school diploma, GED, or equivalent
Working knowledge of Microsoft Office and reservation management systems

Job Qualifications

Must be able to stand for long periods of time
High school diploma, GED, or equivalent
Working knowledge of Microsoft Office and reservation management systems
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Well-versed in taking telephone calls and handling stressful situations
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

Job Duties

Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Communicate with housekeeping to make sure guest rooms are ready
Handle customer complaints as necessary
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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