Hotel Front Desk Receptionist

Philadelphia, PA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

performance bonuses

Professional development opportunities

Job Description

Located in the vibrant heart of Fishtown, Anna & Bel is a unique hotel housed in an 18th-century former women's asylum. Nestled at the quiet crossroads of Susquehanna and Belgrade, this historic property is a stepping stone to all the cultural richness Fishtown has to offer. Known for its lively music, art, and culinary scenes, Fishtown has transformed from a working-class neighborhood into a hub of creativity and heritage. Anna & Bel stands as a community pillar, welcoming guests to experience its rich history and unique charm.

Managed by Lark, a company that oversees distinctive properties across ... Show More

Job Requirements

High school diploma or equivalent
Minimum of one year experience in a hotel front desk or similar customer service role
Proficiency in Microsoft Office and reservation management software
Strong communication and interpersonal skills
Ability to manage stressful situations calmly
Flexibility to work varied shifts including mornings, evenings, and weekends

Job Qualifications

High school graduate, GED recipient, or equivalent
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Experience or working knowledge of Microsoft Office and reservation management systems
Impeccable interpersonal, time management, organizational, and customer service skills
Experience answering telephone calls and troubleshooting stressful situations
Flexible schedule with availability for mornings, evenings, and weekends

Job Duties

Connect with the housekeeping department to ensure guest accommodations are ready
General bookkeeping to ensure all hotel guest account information is accurate and up-to-date
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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