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Hotel Front Desk Manager - Clarion Inn at Destination Daytona
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
weekly pay
Uncapped Earning Potential
401K with company match
Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
Life insurance
short term disability
long term disability
Employee assistance program
Quarterly wellness program
Vacation pay
sick pay
Paid holidays
Employee Purchase program
Employee Referral Program
Career advancement opportunities
ongoing education and training
Job Description
Ed Morse Automotive Group brings over 80 years of industry experience, making it one of the most trusted names in automotive sales and customer service in the United States. With more than 50 locations spanning Florida, Texas, Oklahoma, Missouri, Illinois, Iowa, Colorado, and Arizona, this group proudly represents over 30 premier automotive, powersports, and motorcycle brands. Known not only for its extensive reach but also for its family-oriented culture, Ed Morse prioritizes the growth and well-being of both its customers and employees through a commitment to professionalism, respect, and excellence. This large and expanding automotive group offers numerous career development... Show More
Job Requirements
- High school diploma or equivalent
- Previous supervisory experience in hospitality preferred
- Strong communication skills
- Ability to resolve conflicts professionally
- Familiarity with hotel software systems
- Availability to work flexible hours including nights and weekends
- Bilingual skills are a plus
Job Qualifications
- Previous experience in a supervisory role within the hospitality industry is preferred
- Strong background in guest relations, customer service, or hotel management
- Familiarity with front desk operations, including night audit procedures
- Bilingual candidates are encouraged to apply
- Proficient in using phone systems and hotel management software
- Excellent interpersonal skills with the ability to lead a team effectively
Job Duties
- Supervise front desk staff and ensure all duties are performed efficiently and accurately
- Manage guest check-ins and check-outs, ensuring a seamless experience for all guests
- Address guest inquiries and resolve any issues or complaints promptly and professionally
- Oversee the night audit process, ensuring all financial transactions are accurate and recorded
- Perform accounting duties as needed
- Maintain knowledge of hotel services, promotions, and local attractions to assist guests effectively
- Train new front desk employees on hotel policies, procedures, and customer service standards
- Monitor phone systems to ensure calls are answered promptly and professionally
- Collaborate with other departments to enhance guest services and overall hotel operations
- Ensure compliance with health and safety regulations within the front desk area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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