AvantStay logo

AvantStay

Hotel Front Desk Manager, Austin (The Code, an AvantStay Hotel)

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Exact $65,000.00
clock

Work Schedule

Weekend Shifts
Night Shifts
diamond

Benefits

Salary range $60-65,000 annually
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Flexible Paid Time Off
Complimentary stays
Discounted stays
retirement savings plan
Paid parental leave
Fitness Reimbursement
Cell phone reimbursement
Mileage reimbursement

Job Description

AvantStay is a leading tech-enabled hospitality brand focused on delivering exceptional, one-of-a-kind stays for group travelers. Positioned in the booming $100+ billion short-term rental and hospitality industry, AvantStay combines elevated service, curated design, and seamless technology to create modern lodging experiences that stand out. Backed by top venture capital firms, this innovative company is rapidly expanding and pioneering a new approach to hospitality, making it easier and more enjoyable for guests to experience memorable group travel accommodations worldwide.

As a Hotel Front Desk Manager at AvantStay, you will be at the forefront of this exciting hospitality revolution. This ... Show More

Job Requirements

  • 2+ years of hospitality experience including supervisory or management experience in front desk or guest services
  • proven ability to lead teams and create an engaging, high-performance work environment
  • exceptional communication skills and a natural ability to connect with guests and colleagues
  • strong problem-solving skills and ability to remain calm and resourceful in high-pressure situations
  • proficiency with hotel management and reservation systems
  • tech-savvy and eager to learn new platforms
  • meticulous attention to detail and strong sense of organization
  • passion for travel, hospitality, and building exceptional guest experiences
  • flexibility to work nights, weekends, and holidays as needed
  • must reside in the United States

Job Qualifications

  • 2+ years of hospitality experience including supervisory or management experience in front desk or guest services
  • proven ability to lead teams and create an engaging, high-performance work environment
  • exceptional communication skills and a natural ability to connect with guests and colleagues
  • strong problem-solving skills and ability to remain calm and resourceful in high-pressure situations
  • proficiency with hotel management and reservation systems
  • tech-savvy and eager to learn new platforms
  • meticulous attention to detail and strong sense of organization
  • passion for travel, hospitality, and building exceptional guest experiences
  • flexibility to work nights, weekends, and holidays as needed
  • must reside in the United States

Job Duties

  • Lead daily front desk operations with a focus on guest satisfaction, operational excellence, and efficiency
  • recruit, train, and mentor front desk associates, fostering a culture of professionalism and hospitality
  • manage guest relations, resolving escalations quickly and with empathy
  • oversee reservations, room assignments, and occupancy management to optimize revenue and guest experience
  • collaborate closely with housekeeping and maintenance teams to ensure rooms meet brand standards
  • drive implementation of front desk policies, service protocols, and tech tools to improve workflows
  • monitor guest reviews and feedback, using insights to enhance service delivery
  • maintain accurate billing, payments, and cash-handling procedures
  • serve as a brand ambassador, ensuring every interaction reflects AvantStay's values of innovation and care

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.