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Job Overview
Employment Type
Hourly
Full-time
Compensation
Hourly
Range $15.50 - $16.75
Work Schedule
Flexible
Benefits
Compensation
comprehensive benefits
Hotel Room Discounts
Food and beverage discounts
Professional development opportunities
career advancement
Equal opportunity employer
Job Description
DelMonte Hotel Group is a respected leader in the hospitality industry known for its dedication to exceptional guest service and employee satisfaction. As an established hotel company, DelMonte Hotel Group operates a portfolio of properties that range from select service to full-service hotels, each emphasizing quality, comfort, and community engagement. The company prides itself on creating a supportive and inclusive work environment that nurtures growth and professional development. With a commitment to excellence, DelMonte Hotel Group has fostered a reputation for outstanding hospitality experiences and a workplace culture where associates feel valued and empowered.
The role of Front ... Show More
The role of Front ... Show More
Job Requirements
- 1 to 3 months related experience
- high school diploma or general education degree (GED)
- solid organizational, time-management and prioritization skills
- exceptional customer service skills
- ability to multi-task in a fast-paced environment
- basic computer and administrative skills
- availability to work a flexible schedule
- maintain a valid Driver's License from the state of residence with no major violations
Job Qualifications
- High school diploma or general education degree (GED)
- 1 to 3 months of related experience
- solid organizational, time-management and prioritization skills
- exceptional customer service skills
- ability to multi-task in a fast-paced environment
- basic computer and administrative skills
- excellent communication skills
- availability to work a flexible schedule
- valid Driver's License with no major violations
Job Duties
- Greet, register, and assign rooms to guests
- answer telephone
- post charges, compute bill, collect payment, and make change for guests
- make and confirm reservations
- monitor room availability
- block rooms
- program wake-up calls
- handle guest mail and messages
- perform check-out services
- open and close shifts making cash drops as necessary
- maintain market stock and coffee area as needed
- provide information pertaining to hotel services such as restaurant, lounge, room service
- provide guests with directions and local area information
- assist in maintaining lobby cleanliness and surrounding areas
- inspect lobby fixtures and equipment for proper operation and maintenance and report deficiencies
- schedule shuttle runs for guests at hotels with shuttles
- provide safe transportation to guests using hotel shuttle vehicle at select service properties
- perform laundry duties as needed at Fairfield Inn
- maintain continental breakfast including closing and cleaning at Fairfield Inn
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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