SPA at The Del Monte logo

SPA at The Del Monte

Hotel Front Desk Clerk

Job Overview

briefcase

Employment Type

Hourly
Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.50 - $16.75
clock

Work Schedule

Flexible
diamond

Benefits

Compensation
comprehensive benefits
Hotel Room Discounts
Food and beverage discounts
Professional development opportunities
career advancement
Equal opportunity employer

Job Description

DelMonte Hotel Group is a respected leader in the hospitality industry known for its dedication to exceptional guest service and employee satisfaction. As an established hotel company, DelMonte Hotel Group operates a portfolio of properties that range from select service to full-service hotels, each emphasizing quality, comfort, and community engagement. The company prides itself on creating a supportive and inclusive work environment that nurtures growth and professional development. With a commitment to excellence, DelMonte Hotel Group has fostered a reputation for outstanding hospitality experiences and a workplace culture where associates feel valued and empowered.

The role of Front ... Show More

Job Requirements

  • 1 to 3 months related experience
  • high school diploma or general education degree (GED)
  • solid organizational, time-management and prioritization skills
  • exceptional customer service skills
  • ability to multi-task in a fast-paced environment
  • basic computer and administrative skills
  • availability to work a flexible schedule
  • maintain a valid Driver's License from the state of residence with no major violations

Job Qualifications

  • High school diploma or general education degree (GED)
  • 1 to 3 months of related experience
  • solid organizational, time-management and prioritization skills
  • exceptional customer service skills
  • ability to multi-task in a fast-paced environment
  • basic computer and administrative skills
  • excellent communication skills
  • availability to work a flexible schedule
  • valid Driver's License with no major violations

Job Duties

  • Greet, register, and assign rooms to guests
  • answer telephone
  • post charges, compute bill, collect payment, and make change for guests
  • make and confirm reservations
  • monitor room availability
  • block rooms
  • program wake-up calls
  • handle guest mail and messages
  • perform check-out services
  • open and close shifts making cash drops as necessary
  • maintain market stock and coffee area as needed
  • provide information pertaining to hotel services such as restaurant, lounge, room service
  • provide guests with directions and local area information
  • assist in maintaining lobby cleanliness and surrounding areas
  • inspect lobby fixtures and equipment for proper operation and maintenance and report deficiencies
  • schedule shuttle runs for guests at hotels with shuttles
  • provide safe transportation to guests using hotel shuttle vehicle at select service properties
  • perform laundry duties as needed at Fairfield Inn
  • maintain continental breakfast including closing and cleaning at Fairfield Inn

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: