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DelMonte Hotel Group

Hotel Front Desk Clerk

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Flexible
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Benefits

Compensation $15.50 - $16.75 per hour
comprehensive benefit packages for full-time positions
Hotel Room Discounts
discounts on food and beverages
professional development and advancement opportunities

Job Description

DelMonte Hotel Group is a distinguished leader in the hospitality industry, renowned for providing exceptional guest experiences through its portfolio of hotels and accommodations. With a reputation built on quality service, a supportive work culture, and continuous opportunities for growth, DelMonte Hotel Group has established itself as a preferred employer for individuals seeking a fulfilling career in hospitality. The company values its team members as an essential part of its success, fostering an environment that feels like home where everyone can be themselves and thrive professionally. The culture at DelMonte Hotel Group emphasizes collaboration, respect, and dedication, creating a workplace... Show More

Job Requirements

  • 1 to 3 months related experience
  • high school diploma or general education degree (GED)
  • or equivalent combination of education and experience
  • solid organizational, time-management and prioritization skills
  • exceptional customer service skills
  • ability to multi-task in a fast-paced environment
  • basic computer and administrative skills
  • availability to work a flexible schedule
  • maintain a valid driver’s license from the state which you reside with no major violations

Job Qualifications

  • High school diploma or general education degree (GED) or equivalent combination of education and experience
  • 1 to 3 months related experience
  • solid organizational, time-management and prioritization skills
  • exceptional customer service skills
  • ability to multi-task in a fast-paced environment
  • basic computer and administrative skills
  • availability to work a flexible schedule
  • maintain a valid driver’s license from the state of residence with no major violations

Job Duties

  • Greet, register, and assign rooms to guests
  • answer telephone
  • post charges, compute bill, collect payment, and make change for guests
  • make and confirm reservations
  • monitor room availability
  • block rooms
  • program wake-up calls
  • handle guest mail and messages
  • perform check-out services
  • open and close shifts making cash drops as necessary
  • maintain market stock and coffee area as needed
  • provide information pertaining to hours and available services of the hotel
  • provide guests with directions and information regarding the local area
  • assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas
  • assist in checking all lobby fixtures, equipment and conditions for proper operation, settings and maintenance
  • schedule shuttle runs for guests
  • provide safe transportation to guests using the hotel shuttle vehicle
  • perform laundry duties as needed
  • maintain continental breakfast including closing and cleaning of area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.