Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
career growth
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Job Description
Charleston Embassy Suites, located at 300 Court Street in Charleston, WV, is part of the esteemed Atrium Hospitality brand renowned for its commitment to delivering exceptional guest experiences through a dedicated focus on service, perseverance, inclusion, respect, innovation, and teamwork. As a distinguished hotel, Charleston Embassy Suites strives to create an environment where both guests and employees thrive, embodying the spirit of hospitality and professionalism at every level of operation. This establishment prides itself on fostering a positive work culture where employees have opportunities for career advancement and continuous learning, supported by robust health coverage, retirement plans, and other beneficial... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service
- Ability to lift 50 lbs
- Ability to stay on feet for extended periods
- Tech proficiency with hotel systems
- Excellent interpersonal skills
- Availability to work part-time
Job Qualifications
- Customer service experience
- Experience in hospitality or leadership preferred
- High school diploma or equivalent
- Tech savvy with hotel systems
- Strong communication skills
- Ability to work in a fast-paced environment
- Problem-solving skills
Job Duties
- Oversee front desk operations and serve as the primary problem solver for guests and teammates
- Handle guest check-ins and check-outs with accuracy and warmth
- Support and train new front desk team members
- Resolve guest issues promptly and professionally
- Manage daily tasks like event sheet distribution, business center support, and maintaining the lobby
- Ensure guest readiness of the front desk area
- Assist with administrative duties related to the front desk
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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