Hotel Front Desk Agents | Homewood Suites | Oakland, CA, Waterfront

Concord, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

competitive pay

hotel discounts

supportive work environment

Flexible Schedule

Professional growth opportunities

Job Description

The hotel industry thrives on creating memorable experiences for every guest, and this establishment stands at the forefront of that commitment. Known for its customer-centric approach and vibrant atmosphere, this growing hotel company is dedicated to providing guests with outstanding service in a welcoming environment. Positioned as a dynamic player in the hospitality sector, the hotel continuously seeks talented individuals ready to contribute to its success and uphold its reputation for excellence. With an emphasis on innovation and a people-first culture, the company values creativity, teamwork, and adaptability to ensure every stay is nothing short of perfection.

The ... Show More

Job Requirements

High school diploma or equivalent
Preferably three to six months of related experience
Ability to interact politely and positively with guests and team members
Willingness to work flexible schedules including nights, weekends, and holidays
Ability to stand, sit, carry or lift up to 50 pounds, walk, bend, twist, and climb stairs as needed

Job Qualifications

High school diploma or equivalent
Preferably three to six months of related experience
Excellent communication and interpersonal skills
Ability to handle cash transactions accurately
Proficiency with property management systems and other related software
Strong customer service orientation
Ability to work well under pressure

Job Duties

Be the face at the front desk and create a warm and welcoming environment for guests
Communicate clearly and demonstrate a high level of professionalism
Share knowledge of local restaurants, entertainment, and sporting events with guests
Handle cash responsibly and reliably
Use computers, databases, and property management systems to manage front desk operations efficiently
Ensure excellent service from guest check-in to check-out
Own the front desk area and support overall hotel operations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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