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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
Employee Discounts
Training and development opportunities
Positive work environment
Opportunity for advancement
Job Description
Texas Hotel Management is a well-established hospitality company dedicated to providing top-notch lodging experiences across multiple properties in Texas. Known for its commitment to exceptional guest service and quality accommodations, the company aims to create a welcoming and comfortable environment for every traveler. Texas Hotel Management prides itself on employing a team of skilled professionals who are passionate about hospitality and guest satisfaction. The company offers a variety of opportunities for career growth and development within the dynamic hospitality industry. With a focus on combining traditional Southern hospitality with modern amenities and services, Texas Hotel Management continues to enhance the... Show More
Job Requirements
- High school diploma or equivalent
- Prior hotel front desk or customer service experience preferred
- Excellent communication and customer service skills
- Basic computer skills PMS experience a plus
- Ability to handle check-in check-out reservations and guest inquiries
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Flexible to work shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Prior hotel front desk or customer service experience preferred
- Excellent communication and customer service skills
- Basic computer skills PMS experience a plus
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Flexible to work shifts including weekends and holidays
Job Duties
- Welcome guests in a warm and friendly manner providing excellent customer service
- Check guests in and out of their rooms ensuring accuracy and efficiency
- Answer incoming phone calls and assist with guest inquiries and requests
- Make and modify reservations based on guest needs and availability
- Provide information about hotel facilities and services as well as local attractions and events
- Handle guest complaints or concerns escalating to the appropriate department if needed
- Maintain a tidy and organized front desk area including stocking necessary supplies
- Collaborate with other hotel staff to ensure a seamless and enjoyable guest experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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