Argosy Casino Hotel & Spa Riverside logo

Hotel Front Desk Agent FT and PT

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $16.05
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Medical insurance
401(k) matching
Performance bonus
Paid Time Off
wellness programs

Job Description

PENN Entertainment is a leading integrated entertainment company recognized for its commitment to providing exceptional casino gaming experiences, sports content, and entertainment across North America. With a robust presence encompassing 43 destination properties, PENN Entertainment stands at the forefront of the industry, leveraging innovation and a customer-centric approach. The company operates not only traditional gaming venues but also dynamic online platforms such as theScore Bet Sportsbook and Casino, offering a modern and comprehensive gaming experience to its diverse customer base. PENN Entertainment is dedicated to creating a vibrant and inclusive workplace where employees are valued and empowered to grow professionally.Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of six months related experience and/or training or equivalent combination of education and experience
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to effectively communicate with correct English grammar skills including verbal and written communications
  • Must build and maintain excellent rapport with internal and external customers, team members, community, media, and shareholders

Job Qualifications

  • High school diploma or equivalent
  • Minimum of six months related experience and/or training
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to effectively communicate with correct English grammar skills including verbal and written communications
  • Must build and maintain excellent rapport with internal and external customers, team members, community, media, and shareholders

Job Duties

  • Greet, register, and assign rooms to guests
  • Verify customers' credit and establish payment methods
  • Keep records of room availability and guests' accounts using hotel computer systems
  • Compute bills, collect payments, and make change for guests
  • Perform simple bookkeeping activities, such as balancing cash accounts
  • Review accounts and charges with guests during the check-out process
  • Post charges, such as those for rooms, valet, laundry, food, liquor, or telephone calls, to ledgers using hotel computer systems

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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