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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Weekly
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid vacation
Paid sick time
Paid holidays
Tuition Reimbursement
Flexible spending account
Company paid life insurance
company paid short-term disability insurance
long-term disability insurance
Employee assistance program
hotel discounts
wellness programs
Monthly employee appreciation activities
Learning and development opportunities
Employee Referral Program
Job Description
The Courtyard by Marriott Providence Lincoln is a distinguished hotel located just minutes away from notable attractions such as Twin River Casino, Bryant University, and Kirkbrae Country Club. Conveniently situated only nine miles from Downtown Providence, this hotel offers guests easy access to a vibrant city filled with entertainment, dining, and cultural experiences. The property features 129 beautifully appointed guest rooms designed to provide a comfortable and welcoming environment for travelers, whether they are visiting for leisure or business. The Courtyard by Marriott prides itself on quality hospitality and is part of the prestigious portfolio of hotels managed by Buffalo... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work full-time with open availability including weekends and holidays
- Experience with property management systems preferred
- Excellent communication and interpersonal skills
- Ability to handle cash and credit card transactions securely
- Strong organizational skills
- Customer-focused mindset
- Basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- Previous experience in front desk or guest service role preferred
- Strong interpersonal and communication skills
- Ability to operate property management software
- Excellent customer service skills
- Ability to handle cash and credit transactions accurately
- Flexibility to work weekends and holidays
- Positive attitude and professional appearance
Job Duties
- Greeting guests
- complete the check-in/check-out procedure through the Property management system while obtaining and storing pertinent information
- Handles cash, credit card information and goods at the property
- Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all
- Respond to all guest requests in a timely manner
- Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system
- Updates and cancels reservations in the system as requested by the guest
Job Criteria
Experience
No experience required
Job Location
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