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Hotel Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical Coverage
Dental Insurance
Vision Insurance
Teledoc service
Pet insurance
hotel discounts
Dining Discounts
Tuition Reimbursement
Paid Time Off
401(k) with Company Match

Job Description

The Sunny Hotel is a distinguished hospitality establishment located right on the scenic sands of Sunny Isles Beach, Florida. This hotel is more than just a place to stay; it embodies an environment crafted through genuine hospitality, thoughtful interior design, and memorable experiences that encourage guests to return time and time again. Known for its inviting atmosphere and commitment to exceptional service, The Sunny Hotel caters primarily to travelers seeking both comfort and a warm, welcoming environment amidst a beautiful coastal setting.

As an award-winning hospitality operator under the Davidson Hospitality Group, The Sunny Hotel prides itself on its ... Show More

Job Requirements

  • high school diploma or G.E.D. equivalent
  • prior cash-handling experience
  • strong communication skills
  • ability to read, write, and speak English fluently
  • availability to work flexible schedule including AM/PM shifts, weekends, and holidays
  • ability to perform job responsibilities without posing a direct threat to the safety of self or others

Job Qualifications

  • prior cash-handling experience
  • high school diploma or G.E.D. equivalent
  • strong communication skills
  • ability to interact professionally with guests and team members
  • fluent in English
  • bilingual Spanish/English a plus
  • ability to perform job responsibilities safely

Job Duties

  • organize, confirm, and process guest check-ins and check-outs
  • manage room reservations, requests, changes, and cancellations
  • handle payments and billing accurately
  • serve as a reliable source of information about hotel services and local attractions
  • activate and distribute room keys
  • relay messages and respond to guest needs promptly
  • maintain an organized and guest-ready front desk environment

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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