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Job Overview
Compensation
Hourly
Range $11.00 - $13.00
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Paid holidays
Retirement Plan
Employee Discounts
Job Description
Our client is a well-established hospitality provider operating a bustling hotel that caters to travelers from around the world. Renowned for offering exceptional service and a comfortable atmosphere, this hotel prides itself on maintaining high standards and ensuring guest satisfaction at every touchpoint. With a commitment to quality and a reputation for excellence, the company values employees who show dedication, professionalism, and a proactive approach to guest service. This position is full-time with a competitive hourly wage ranging from $11 to $13, reflecting the importance of the role in delivering outstanding experiences to guests.
The open Front Desk Agent p... Show More
The open Front Desk Agent p... Show More
Job Requirements
- High school diploma or equivalent
- strong communication and customer service skills
- ability to work independently and handle stressful situations
- proficiency in Windows operating systems and office software
- ability to work well with others and develop positive working relationships
- physical ability to lift to 50 pounds occasionally and 10 pounds frequently
Job Qualifications
- High school diploma or equivalent
- strong communication and customer service skills
- ability to work independently and handle stressful situations
- proficiency in Windows operating systems and office software
- ability to work well with others and develop positive working relationships
- physical ability to lift up to 50 pounds occasionally and 10 pounds frequently
Job Duties
- Check guests in and out by confirming reservations, assigning rooms, and issuing keys
- handle guest requests and complaints promptly and professionally
- manage cash drawer and process payments including room charges, cash, debit, or credit
- keep the front desk area and lobby clean and organized
- coordinate with housekeeping to ensure room readiness for guests
- provide guests with directions and information about the property and local attractions
- answer guest calls, messages, and process requests or concerns
- run daily reports and ensure the accuracy of information
- assist guests with special requests and ensure their satisfaction
- follow all company policies, safety procedures, and maintain confidentiality of guest information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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