Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Flexible pay options
competitive hourly wage
Opportunity for advancement
dynamic work environment
Employee Discounts
Job Description
Prairie Meadows is a prominent entertainment, hospitality, and horse racing destination located in Altoona, Iowa. Known for its comprehensive gaming experience, including casino gaming, horse racing, dining, and lodging, Prairie Meadows caters to a diverse clientele seeking both leisure and business accommodations. The establishment boasts an inviting and dynamic environment where guest satisfaction and memorable experiences are central to its operations. As a multifaceted venue, Prairie Meadows offers a blend of excitement and comfort, with its hotel playing a crucial role in delivering high-quality lodging services to visitors from near and far. Its commitment to excellence is reflected in its... Show More
Job Requirements
- High school diploma or equivalent
- Must have hotel front desk, customer service, or similar work experience
- Excellent phone etiquette and customer service skills relating to both internal and external guests are required
- Proficiency with Microsoft Office Suite is required and advanced computer skills are preferred
- Knowledge of Micros Opera property management system is a plus but not necessary
- Must have strong organizational and multi-tasking skills with the ability to communicate effectively both verbally and in writing with persons of diverse backgrounds
- Must be able to tolerate standing and walking for long periods of time
- Ability to lift up to 50 lbs and push a cart weighing up to 150 lbs is required
- Must be able to stoop, bend, reach, twist and grip objects
- Have good finger movement and differentiate colors
- Weekend, holiday, and varied hours may apply
Job Qualifications
- High school diploma or equivalent
- Hotel front desk, customer service, or similar work experience
- Excellent phone etiquette and customer service skills
- Proficiency with Microsoft Office Suite
- Advanced computer skills preferred
- Strong organizational and multi-tasking abilities
- Effective verbal and written communication skills with diverse populations
Job Duties
- Ensuring guests are promptly greeted and successfully checked in and checked out of hotel rooms
- Creating accurate reservations for individual guests and groups with room blocks
- Resolving guest concerns and implementing solutions
- Listening and understanding requests, issues, and situations from both guests and staff members
- Maintaining up-to-date knowledge of property amenities, area attractions, room locations, rates, promotions, and events
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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