Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Weekend Shifts
Benefits
competitive pay
flexible schedule
Daily Pay Option
supportive work environment
Opportunities for advancement
Job Description
Prairie Meadows is a renowned hospitality establishment recognized for offering a unique blend of comfort and exceptional service in Iowa. As a busy hotel and entertainment facility, Prairie Meadows is committed to creating memorable experiences for guests by combining top-tier accommodations with excellent customer care. This company values team spirit, professional growth, and a positive work environment which reflects in the satisfaction of their guests. Employees at Prairie Meadows are part of a dynamic and progressive workplace where every role contributes directly to the company’s reputation and success.
The role of Hotel Front Desk Agent at Prairie Meadows ... Show More
The role of Hotel Front Desk Agent at Prairie Meadows ... Show More
Job Requirements
- High school diploma or equivalent
- Hotel front desk, customer service, or similar work experience
- Excellent phone etiquette and customer service skills
- Proficiency with Microsoft Office Suite
- Advanced computer skills preferred
- Ability to tolerate standing and walking for long periods
- Ability to lift up to 50 lbs and push a cart weighing up to 150 lbs
- Ability to stoop, bend, reach, twist and grip objects
- Good finger movement and color differentiation
- Weekend, holiday, and varied hours availability required
Job Qualifications
- High school diploma or equivalent
- Hotel front desk, customer service, or similar work experience
- Excellent phone etiquette
- Proficient with Microsoft Office Suite
- Strong organizational and multi-tasking skills
- Effective verbal and written communication skills
- Ability to tolerate standing and walking for long periods
- Ability to lift up to 50 lbs and push a cart weighing up to 150 lbs
Job Duties
- Ensuring guests are promptly greeted and successfully checked in and checked out of hotel rooms
- Creating accurate reservations for individual guests and groups with room blocks
- Resolving guest concerns and implementing solutions
- Listening and understanding requests, issues, and situations from both guests and staff members
- Maintaining up-to-date knowledge of property amenities, area attractions, room locations, rates, promotions, and events
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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