Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
401k Employer Match
Health Insurance
Vision Insurance
Dental Insurance
Health savings account
Life insurance
Disability insurance
Employee Discounts
Job Description
This job opportunity is with a hospitality establishment located in the Niagara Falls area, a renowned destination popular for its breathtaking natural beauty and vibrant tourism sector. The company is dedicated to providing guests with exceptional service and a memorable stay experience, emphasizing a warm and professional approach in all guest interactions. Situated in this dynamic tourist environment, the company seeks to ensure that every visitor feels welcomed, attended to, and satisfied throughout their time on the premises. Dedicated staff and a well-maintained facility help maintain the hotel's high standards and reputation among visitors and the local community alike.
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Job Requirements
- High school diploma or equivalency required
- at least one year of experience preferred
- excellent verbal and written communication skills
- excellent interpersonal and customer service skills including dealing with difficult and rude patrons
- excellent organization skills and attention to detail
- familiarity with the Niagara Falls area with the ability to provide directions and maps to local attractions and destinations
- prolonged periods of standing at front desk and working on a computer
- must be able to lift up to 15 pounds at times
Job Qualifications
- High school diploma or equivalency required
- at least one year of experience preferred
- excellent verbal and written communication skills
- excellent interpersonal and customer service skills including dealing with difficult and rude patrons
- excellent organization skills and attention to detail
- familiarity with the Niagara Falls area with the ability to provide directions and maps to local attractions and destinations
Job Duties
- Efficiently manages the operations of the front desk ensuring minimal time is required for check in and checkout
- warmly and professionally welcomes all guests
- directs guests to appropriate hotel staff for assistance with questions and special requests regarding food laundry concierge services or housekeeping
- treats requests with professionalism tact and a courteous manner
- ensures prompt delivery of final bills to guests
- ensures the lobby and shared areas are neat and orderly
- maintains knowledge of hotel policies including room rates discounts special offerings and community events
- maintains knowledge of upcoming events local area and hotel offerings
- performs other related duties as assigned
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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