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Hotel Front Desk Agent

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.00
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Benefits

competitive pay
Employee discounts at Marriott hotels
Opportunities for career growth and advancement
Friendly and supportive team environment

Job Description

Fairfield Inn & Suites Hartford Airport, located in Windsor Locks, CT, is a welcoming and comfortable hotel that caters to both business travelers and leisure guests. Part of the Marriott portfolio, the Fairfield Inn & Suites brand is known for its commitment to quality service and guest satisfaction, delivering a hospitable environment that ensures every stay is enjoyable and hassle-free. This hotel focuses on creating a warm ambiance and a seamless guest experience through attentive staff and high standards of cleanliness and professionalism. The hotel provides extensive amenities and services designed to meet the needs of a diverse clientele, ranging... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous hotel experience
  • Familiarity with hotel PMS systems
  • Strong communication skills
  • Ability to multitask
  • Flexibility to work varied shifts
  • Professional appearance and attitude

Job Qualifications

  • Previous hotel experience is required
  • Prior Marriott experience is preferred
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Ability to multitask and remain calm under pressure
  • Familiarity with hotel PMS systems required
  • Flexibility to work mornings, evenings, weekends, and holidays
  • Professional appearance and attitude

Job Duties

  • Greet guests with warmth and professionalism upon arrival
  • Perform check-in and check-out procedures efficiently
  • Manage room assignments, keys, and reservations
  • Handle guest requests, questions, and concerns promptly
  • Process payments accurately (cash, credit cards, etc.)
  • Coordinate with housekeeping and maintenance teams
  • Maintain a clean and organized front desk area
  • Uphold hotel security and confidentiality standards
  • Assist with concierge tasks and local recommendations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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