Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training opportunities
Professional Development
flexible scheduling
Employee wellness programs
Job Description
Normandy Farm is a distinguished upscale hospitality establishment renowned for its commitment to providing an exceptional guest experience through superior service and attention to detail. Nestled in a scenic setting, Normandy Farm combines luxury accommodations with a welcoming atmosphere, catering to guests seeking relaxation, comfort, and high-quality amenities. The establishment is dedicated to maintaining first-class standards and prides itself on its team of professionals who exemplify strong work ethics and passion for hospitality. With a foundation built on meticulous attention to detail and a guest-centered approach, Normandy Farm continues to be a preferred destination for travelers and event attendees alike.\n\nWe... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or equivalent
- Must be able to speak clear English
- Must have a valid driver's license with a clean driving record
- Must be authorized to work in the United States
- Must pass pre-employment background and drug tests
- Prior hotel attendant experience preferred
- Previous bellman experience preferred
- Experience with cashiering preferred
- Available to work weekends, evening shifts, and major holidays
- Compliance with all safety regulations, procedures, policies, and rules
- Regular and predictable attendance
- Always arrives punctually in full uniform with a neat and professional appearance
- Physical ability to stand for extended periods, walk, push, carry, bend, reach, stoop, kneel, or crouch
- Able to lift 25 pounds without assistance and in excess of 50 pounds with assistance
Job Qualifications
- High school diploma or equivalent
- Experience in hospitality, preferably hotel attendant or front desk roles
- Basic knowledge of service standards and etiquette
- Previous bellman experience is a plus
- Experience with cashiering preferred
- Ability to communicate clearly in English
- Fluency in a foreign language is a plus
- Strong interpersonal and communication skills
- Ability to work weekends, evenings, and major holidays
- Familiarity with safety regulations and company policies
Job Duties
- Assist guests with front office related inquiries in an efficient, courteous, and professional manner
- Register guests and comply with special requests whenever possible
- Keep the front desk organized and clean
- Ensure the proper use of radio etiquette within the department
- Ensure correct and accurate cash handling
- Post charges to guest accounts not posted or incurred on the night audit shift
- Maintain and monitor 'Lost and Found' procedures and policies
- Accurately and efficiently input information into computer systems
- Complete checklists including summary arrival report, exceeded credit limit report, and folio balance
- Utilize downtime to replenish sundry items and necessary paperwork at the front desk
- Monitor the lobby ensuring it meets company standards
- Fulfill guests' requests such as placing calls or holding letters or packages
- Coordinate room status updates by notifying housekeeping
- Operate telephones including answering calls, transferring to extensions, and taking messages
- Attend and participate in all training sessions and team meetings
- Develop and maintain positive working relationships
- Follow instructions and company policies maintaining high conduct standards
- Notify management of any problems or concerns
- Report to the Front Desk Manager
- Welcome guests and bid farewell in a cheerful manner
- Escort guests to their accommodations
- Assist guests with luggage pick up and drop off
- Transport guests using the company shuttle passenger van
- Ensure all luggage is stored and labeled properly
- Have full knowledge of all property accommodations
- Clean and maintain the main lobby, entrance space, and luggage trolleys
- Restock and maintain the business center and lobby spa water
- Set up Sunday Grab n' Go Continental Breakfast
- Clean and lock up according to prescribed procedures
- Report to the Front Desk Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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