Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Flexible
Benefits
Paid Time Off
401k
Health Insurance
Vision Insurance
Dental Insurance
Health savings account
Life insurance
Disability insurance
Employee Discounts
Job Description
Crowne Plaza Riverside in Niagara Falls, NY is a renowned hotel hospitality establishment known for providing exceptional guest services and comfortable accommodations in a prime location. This hotel is part of the global InterContinental Hotels Group and is recognized for its welcoming atmosphere, modern amenities, and commitment to delivering outstanding guest experiences. Situated near the iconic Niagara Falls, Crowne Plaza Riverside attracts both leisure and business travelers looking for quality service and convenient access to the area's top attractions. It upholds a standard of excellence that makes it a preferred destination for visitors to the region. The hotel offers a... Show More
Job Requirements
- High school diploma or equivalency
- At least one year of experience preferred
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organization skills and attention to detail
- Familiarity with Niagara Falls area
- Ability to stand for prolonged periods
- Ability to lift up to 15 pounds
Job Qualifications
- High school diploma or equivalency
- At least one year of experience preferred
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills, including dealing with difficult and rude patrons
- Excellent organization skills and attention to detail
- Familiarity with the Niagara Falls area with the ability to provide directions and maps to local attractions and destinations
Job Duties
- Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout
- Warmly and professionally welcomes all guests
- Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping
- Treats requests with professionalism, tact, and a courteous manner
- Ensures prompt delivery of final bills to guests
- Ensures the lobby and shared areas are neat and orderly
- Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events
- Maintains knowledge of upcoming events, local area, and hotel offerings
- Performs other related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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