Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
Delta Hotel Philadelphia Airport, stylishly renovated and perfectly located, serves as an ideal destination for travelers exploring the vibrant city of Philadelphia. Situated less than one mile from Philadelphia International Airport and a short drive from the downtown district, this hotel offers convenient access to key attractions such as the Liberty Bell and the University of Pennsylvania. Guests can enjoy a variety of dining options including a hot breakfast and lunch to go at the Market, or a relaxed meal at Lounge 1643. The hotel also features 15 elegantly appointed venues for meetings, weddings, and social events, supported by expert... Show More
Job Requirements
- High school graduate, GED recipient, or equivalent
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- Well-versed in taking telephone calls and handling stressful situations
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Job Qualifications
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- Well-versed in taking telephone calls and handling stressful situations
- High school graduate, GED recipient, or equivalent
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Job Duties
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Bookkeeping: keep accurate records of all hotel guest account information
- Answer incoming calls and questions about guests’ needs in person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Field customer complaints when necessary
- Communicate with housekeeping to make sure guest rooms are ready
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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