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Hotel Front Desk Agent

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
Career development opportunities
Excellent benefits packages

Job Description

Our hotel is a distinguished establishment known for providing superior hospitality services in a welcoming and comfortable environment. Committed to excellence, we prioritize guest satisfaction and aim to create memorable experiences for all visitors. As a well-respected entity in the hospitality industry, we continuously strive to uphold the highest standards of service, cleanliness, and professionalism. Our team is passionate about hospitality and dedicated to ensuring every guest feels valued and at home. We offer both part-time and full-time positions, providing flexible scheduling options to accommodate diverse lifestyles and commitments. In addition, we are committed to the professional growth of our... Show More

Job Requirements

  • High school graduate or equivalent
  • effective communication skills
  • can-do attitude
  • willingness to deliver excellent customer service
  • ability to work independently and in a team
  • dependability
  • professionalism
  • excellent grooming standards

Job Qualifications

  • High school graduate or equivalent
  • can-do attitude
  • effective communication skills
  • excellent grooming standards
  • ability to work independently and in collaboration with others
  • focus on exceptional customer service
  • warmth kindness and attentiveness in guest interactions
  • uphold uncompromising standards of honesty
  • dependable
  • productive

Job Duties

  • Promotes and administers marketing programs for arriving guests
  • ensures guest knows location of room and arranges for team member to accompany guest to room
  • provides welcome packet containing room keys tokens of appreciation gifts etc
  • greets and registers guests providing prompt and courteous service
  • checks guests out of the hotel
  • resolves guest challenges throughout their stay in the hotel
  • upgrades guests and promotes hotel services and amenities
  • completes the registration process codes electronic keys and makes appropriate selection of rooms based on guest needs

Job Qualifications

Experience

No experience required

Job Location

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