Hotel Front Desk Agent

Collingswood, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Job Description

Our hotel is a distinguished establishment known for its commitment to exceptional guest experiences and quality hospitality services. With a welcoming ambiance and dedication to customer satisfaction, we strive to create memorable stays for every visitor. Our team is composed of professionals who uphold values of honesty, dependability, and attentiveness, ensuring that guests feel comfortable and valued throughout their time with us. We offer both part-time and full-time employment opportunities with flexible scheduling to accommodate diverse lifestyles and career goals. Our hotel also provides excellent benefits packages alongside attractive opportunities for career growth and development within the hospitality industry.
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Job Requirements

High school diploma or equivalent
strong communication skills
customer service orientation
ability to work flexible hours
basic computer literacy
professional appearance
ability to handle guest complaints calmly and effectively
teamwork skills

Job Qualifications

Attaining the status of high school graduate or an equal level of education
possessing a can-do attitude and effective communication skills
focus on consistently providing exceptional customer service experiences
excellent grooming standards
ability to work both independently and in collaboration with others
warmth, kindness, and attentiveness in service approach
uphold uncompromising standards of honesty
productivity
dependability

Job Duties

Promotes and administers marketing programs for arriving guests
ensures guest knows location of room and arranges for team member to accompany guest to room
provides welcome packet containing room keys, tokens of appreciation, gifts, etc
greets and registers guests, providing prompt and courteous service
checks guests out of the hotel
resolves guest challenges throughout their stay
upgrades guests and promotes hotel services and amenities
completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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