Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Moody Gardens is a renowned destination resort complex that combines education, entertainment, and hospitality into a unique experience for visitors. Known for its lush gardens, impressive aquarium, and diverse entertainment options, Moody Gardens is dedicated to providing exceptional services and a welcoming atmosphere throughout its various facilities. The combination of beautiful surroundings and excellent guest services makes Moody Gardens a preferred location for both local guests and tourists. The organization emphasizes quality, professionalism, and guest satisfaction across all departments, including its food and beverage outlets. Moody Gardens is committed to fostering a supportive work environment that encourages growth, learning, and... Show More
Job Requirements
- High school diploma
- at least two years food and beverage supervisory experience
- ability to obtain TABC and food handlers certification
- must be reliable and responsible
- ability to communicate in English, both orally and in writing
- considerable skill in math algebraic equations using percentages
- ability to work under pressure
- ability to walk, stand, and bend continuously
- ability to move up to 600 pounds with wheeled assistance
- ability to lift up to 70 pounds and lighter objects overhead
Job Qualifications
- High school diploma
- college degree preferred
- at least two years food and beverage supervisory experience
- thorough knowledge of food and beverage outlet operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
- ability to obtain TABC and food handlers certification
- considerable skill in math algebraic equations using percentages
- ability to communicate in English, both orally and in writing, with guests and employees
- strong interpersonal skills including patience, tact, and diplomacy
- ability to work under pressure and deal with stressful situations during busy periods
- ability to speak Spanish preferred
Job Duties
- Interview, select, train, supervise, counsel, and discipline restaurant staff for efficient operation of the outlets
- organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes
- schedule and direct staff in their work assignments
- interact positively with customers promoting hotel facilities and services
- resolve problems to the satisfaction of involved parties
- answer telephones in a clear voice, coordinating and documenting reservations
- organize special events in the restaurant such as receptions
- maintain rapport with all departments and attend relevant meetings
- move throughout facility and kitchen areas to visually monitor and take action to ensure food/drink quality and service standards are met
- verify temperatures, judge appearance and taste of products, and check preparation methods to determine quality
- give guidance towards improvement and make necessary adjustments for consistency
- maintain profitability of outlet to support overall hotel operation
- control payroll and equipment costs
- ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies, and stocking shelves
- evaluate cost effectiveness of all aspects of the operation
- develop and implement cost saving and profit enhancing measures
- utilize computers to accurately charge customers, create forecast and revenue reports, and write correspondence
- input and retrieve data and change computer procedures using complex programs
- ensure maintenance of equipment by calling for repairs and training staff on proper use
- conduct competitive research and report trends and recommendations
- support the entire Food & Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations, and marketing
- provide a clean and safe environment by assigning and assisting with cleaning
- issue and audit banks for all outlet cashiers
- any and all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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