Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Pacific Hospitality Group is a premier hotel management and investment company that has been a leader in the hospitality industry since 1987. With a strong strategic vision and core values, PHG operates a growing portfolio of luxury hotel and resort properties primarily located in California, ranging from Napa Valley to Southern California. The company owns and manages 12 hotels and resorts, offering over 2015 rooms and 165,500 square feet of premier indoor meeting and event space. Known for its owner/operator approach, PHG is committed to long-term business growth, sustainable development, and enriching people's lives through memorable experiences, community involvement, and... Show More
Job Requirements
- High school diploma or general education degree (GED) or equivalent combination of education and experience
- five or more years of related and progressive sales leadership experience in similar organization or property
- five years as a supervisor or manager in similar setting desired
- pre-opening hotel experience desired
- experience managing independent properties and representation groups desired
- solid knowledge of hotel service standards, guest relations, and etiquette
- ability to lead and coordinate staff in high volume, time-sensitive environment
- ability to develop and maintain effective sales processes
- strong sales techniques with negotiation and closing skills
- ability to determine customer needs and effectively present sales options
- excellent communication and interpersonal skills
- commitment to high guest satisfaction
- positive attitude and professional demeanor
Job Qualifications
- High school diploma or equivalent combination of education and experience
- bachelor’s degree in hospitality management preferred
- five or more years of progressive sales leadership experience in similar organization or property
- experience as supervisor or manager preferred
- pre-opening hotel experience desired
- knowledge of hotel service standards and guest relations
- ability to lead and train staff in high volume, time-sensitive environment
- strong sales techniques, negotiation, and closing skills
- effective communication and interpersonal skills
- ability to create persuasive sales presentations and use discretion with confidential information
Job Duties
- Provide guidance and direction to ensure overall departmental success
- manage subordinate sales staff
- carry out supervisory responsibilities including interviewing, hiring, training, planning, assigning and directing work
- appraise performance and address complaints
- actively solicit new business opportunities through prospecting and networking
- research market trends and develop individual and department sales plans
- participate in community and industry events to promote the property
- develop strategies for forecasting sales needs and evaluating results
- plan, manage, and evaluate financial aspects of sales efforts to ensure cost effectiveness
- support staff with sales trips, off-property functions, and customer entertainment
- participate in the hiring process and management training
- prepare annual budgets and achieve budgeted revenues
- ensure exceptional guest service by collaborating with other departments and handling guest concerns promptly
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter