Hotel Director of Sales

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee Discounts

performance bonuses

Job Description

Pacific Hospitality Group (PHG) is a premier hotel management and investment company with a strategic vision and strong core values guiding its success since 1987. PHG specializes in managing, developing, financing, and owning luxury hotels and resorts primarily located in California, ranging from Napa Valley to Southern California. Currently, PHG owns and manages 12 hotels and resorts, encompassing over 2015 rooms and 165,500 square feet of premier indoor meeting and event space. This extensive portfolio reflects the company's ongoing commitment to excellence and its position as a leader in the hospitality industry.

PHG offers a unique value propositio... Show More

Job Requirements

High school diploma or general education degree (GED)
five or more years of progressive sales leadership experience
experience managing and leading a sales team
ability to prospect and develop new business
strong knowledge of hotel service standards and guest relations
excellent communication and negotiation skills
ability to create compelling sales presentations
ability to handle confidential information with discretion
proficiency in mentoring and training staff
capability to manage budgets and financial performance
willingness to participate in hiring and human resource processes
ability to work in a high-volume, time-sensitive environment

Job Qualifications

High school diploma or general education degree (GED) or equivalent combination of education and experience
bachelor’s degree in hospitality management desired
five or more years of related and progressive sales leadership experience in similar organization or property
five years as a supervisor or manager in similar setting desired
pre-opening hotel experience desired
experience managing representation groups desired
solid knowledge of hotel service standards, guest relations, and etiquette
ability to successfully lead and coordinate staff in a high volume, time-sensitive environment
ability to mentor and provide training resulting in staff meeting or exceeding guest expectations
ability to develop and maintain effective sales processes
strong sales techniques and negotiation skills
skills to create and provide effective sales presentations and materials
strong communication and interpersonal skills
commitment to high level of guest satisfaction

Job Duties

Provides guidance and direction to ensure overall departmental success
manages subordinate sales staff
responsible for the overall direction, coordination, and evaluation of Sales Department
carries out supervisory responsibilities including interviewing, hiring, training, planning, assigning work, appraising performance, rewarding and disciplining, addressing complaints
actively solicits new business opportunities through prospecting and networking
researches market and trend information to develop and implement sales plans
participates in community and industry events to market the property
develops strategies for forecasting and analyzing sales needs and evaluating results
plans, manages, and evaluates financial aspects of sales to ensure cost effectiveness
supports staff's direct sales efforts including trips and customer entertainment
participates in hiring process and human resources policies
prepares annual budgets and controls expenses
ensures guests receive consistent exceptional service by coordinating with other departments
addresses guest concerns promptly to improve satisfaction

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: