Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k)
Dental Insurance
Disability insurance
Employee assistance program
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
room discounts
Employee Food and Beverage Discounts
Job Description
Canopy by Hilton Tempe Downtown is part of the renowned Hilton hotel brand, known for offering exceptional hospitality experiences that blend comfort, style, and local culture. Situated in the heart of Tempe, Arizona, this full-service hotel provides guests with a unique and vibrant atmosphere that captures the spirit of the local community. The hotel combines modern amenities with thoughtful design and personalized service, making it a preferred destination for both leisure and business travelers. With a commitment to excellence, Canopy by Hilton Tempe Downtown continually strives to deliver outstanding guest experiences through its dedicated team and high standards of service.Show More
Job Requirements
- Minimum of 4+ years hotel management experience of department head or above
- strong understanding of full service food and beverage management including banquet events
- good understanding of hotel rooms operations including front desk, engineering, and housekeeping
- ability to create an equitable culture of accountability and build cohesive teams
- proven managerial skill involving frequent decisions, meeting deadlines, contract negotiations, analytical ability, and planning of large scale projects
- excellent verbal and written communication and listening skills
- ability to read, communicate verbally and in writing, and prepare occupancy reports
- strong computer skills including MS Word, Excel, PowerPoint
- financial management skills with ability to understand P&L statements, manage operating budgets, forecasting, and scheduling
Job Qualifications
- Minimum of 4+ years hotel management experience of department head or above
- strong understanding of full service food and beverage management including banquet events
- good understanding of hotel rooms operations including front desk, engineering, and housekeeping
- proven managerial skill with ability to make frequent decisions, meet deadlines, negotiate contracts, and plan large scale work projects
- excellent verbal and written English communication and listening skills
- ability to prepare complex occupancy reports
- strong computer skills in MS Word, Excel, PowerPoint
- financial management skills including understanding P&L statements, managing budgets, forecasting, and scheduling
Job Duties
- Assist department directors in hiring efforts, providing counseling and advice to contribute to a cohesive and effective team
- ensure an optimal level of service and hospitality are provided to hotel guests by directly leading all operational departments
- assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget
- be heavily engaged in the guest satisfaction journey, directing and collaborating with department heads to adapt to guest feedback
- resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance
- oversee and ensure internal audit standards are met
- create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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