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Aimbridge Hospitality

Hotel Deco - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our company is a well-established hospitality entity dedicated to providing exceptional guest experiences across our portfolio of hotels. We pride ourselves on creating warm, inviting environments where every guest feels valued and comfortable. As a player in the dynamic hotel industry, we continuously strive to uphold the highest standards of service, encompassing everything from guest interactions to operational excellence behind the scenes. We are currently seeking passionate individuals to join our team and contribute to our commitment to hospitality excellence.

The role of Front Desk Agent is central to our guest experience strategy. As the first point of cont... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in hotel or related field preferred
  • knowledge of hotel management software
  • proficiency with Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • experience in hotel or related service field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong communication skills
  • ability to multitask effectively

Job Duties

  • provide warm and efficient guest service
  • communicate clearly and confidently with guests and team members
  • resolve guest issues quickly and effectively
  • manage reservations, check-ins, and check-outs
  • maintain organized and accurate financial records for guest transactions

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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