Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our esteemed hotel is a distinguished player in the hospitality industry, known for delivering exceptional guest experiences through its superior food and beverage services. As a leading establishment, we pride ourselves on maintaining the highest standards of quality, service, and operational excellence across all our outlets. Our commitment to hospitality excellence and guest satisfaction sets us apart as a preferred destination for travelers and locals alike. The hotel boasts multiple dining venues and banquet facilities, each offering a unique culinary experience tailored to meet diverse preferences and occasions. Our team is dedicated to innovation, quality, and customer-centric service, ensuring every... Show More
Job Requirements
- Minimum of 3 years supervisory experience in food and beverage department
- Five or more years progressive hotel food and beverage experience or culinary degree with related experience
- Exceptional customer service skills with a positive attitude
- Ability to create and plan meals and menus for various food outlets and catered events
- Capability to expedite peak meal periods efficiently
- Experience managing food cost budgets and controlling waste
- Knowledge of food safety standards and quality control
- Strong leadership and communication skills
- Ability to work collaboratively with multiple departments
- Detail oriented with excellent organizational skills
- Ability to handle guest complaints and maintain service excellence
- Experience in staff training and scheduling
- Commitment to upholding professional appearance and conduct
Job Qualifications
- Have a minimum of 3 years of experience in a supervisory role in Food and Beverage department
- Have 5 or more years of progressive experience in Hotel Food & Beverage experience or other successful Food & Beverage service industry
- or a Culinary Degree with 3 or more years of progressive experience in Hotel Food & Beverage experience or other successful Food & Beverage service industry
- Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers
- Creates and plans all meals and menus for the restaurant(s), outlet(s) and catered events
- Expedite peak meal periods by maintaining a 'hands on' approach
- Works within monthly set food cost budget, adjust food requisitions and controls waste
- Monitors food outlets, buffets, stations and food displays for creativity, quality, cleanliness and food safety
Job Duties
- Assures timely set up, schedules well trained cooks in all areas in proper uniform
- Assists the food and beverage services for conventions and group activities at the hotel and coordinates with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients
- Works frequently with subordinates in the Food and Beverage Department to ensure all aspects of business are running smoothly and on schedules to improve existing practices and services both in the front of the house and the back of the house
- Communicates financial information to the General Manager, including up-to-date budget information and revenue growth programs formulated through short term and long term operational and financial plans for the food and beverage department
- Achieves budgeted revenues, controls cost (which includes labor, food, maintenance, etc.) and maximizes profitability related to the facility operations
- Inspects restaurant and outlets daily to ensure high quality food and food presentation, cleanliness and side work duties completed
- Maintains follow-through of all guest requests, problems, complaints and/or accidents which occur in the Restaurant, Room Service, Lounge or Banquets
- Assists Department Head/General Manager to ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality's standards
- Assists Department Head/General Manager to schedule employees at proper staffing levels
- watches labor cost daily to ensure efficiency in scheduling
- Participates in monthly inventories
- Initiates programs to reduce breakage and loss in China, Glass and Silver
- Assists in the aggressive recruitment of staff department using company hiring standards (i.e. behavioral questioning, reference checks, evaluations and team interviews)
- Conducts pre-shift meetings to inform staff of daily events
- ensures staff is prepared, organized and delivers high standards of service
- Assist Department Head/General Manager in developing and ensure implementation of Food and Beverage promotional ideas
- Provides a professional image at all times through appearance and dress
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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