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Job Overview
Employment Type
Temporary
Compensation
Hourly
Exact $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
The Hale Koa Hotel is a renowned hospitality establishment that caters primarily to members of the military community and their families. Located in Hawaii, the hotel offers a unique blend of traditional Hawaiian hospitality combined with modern amenities to provide guests with a memorable and comfortable stay. With a strong commitment to excellence, the Hale Koa Hotel is well-regarded for its welcoming atmosphere, exceptional customer service, and dedication to honoring those who serve. It serves as more than just accommodation; it is a community hub where guests can enjoy recreational activities, dining options, and cultural events, creating a comprehensive and... Show More
Job Requirements
- Possess progressively responsible work experience in hospitality
- demonstrate good customer service skills
- communicate clearly and concisely
- be able to type 30 words per minute
- experience with OPERA system preferred
- local candidates preferred
- must re-apply every three months
Job Qualifications
- Progressively responsible work experience in the hospitality industry
- strong customer service skills
- ability to communicate clearly, concisely, and grammatically correct
- experience with the OPERA hotel management system
- ability to type 30 words per minute
Job Duties
- Greet and welcome guests upon arrival
- process check-ins and check-outs efficiently
- manage guest reservations using the OPERA system
- handle guest inquiries and resolve complaints with tact and professionalism
- maintain accurate guest records and payment information
- provide information about hotel services and facilities
- coordinate with other hotel departments to ensure guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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