Hotel Conference Services Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $65,440.00 - $94,100.00
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Health Insurance
Dental Insurance
401k
Pension Plan
Career Development
Tuition Reimbursement
Paid Time Off
Flexible work arrangements
Free Meals
Employee Discounts

Job Description

Hobbs Brook Real Estate LLC is a pioneering commercial real estate firm with a strong presence in the United States and Singapore. Established in 1952, Hobbs Brook prides itself on a diverse portfolio of sustainable and innovative properties. Dedicated to shaping the commercial real estate market, the company focuses on acquiring, developing, managing, and partnering with a variety of stakeholders to bring unique property concepts to fruition. A division of FM, Hobbs Brook Real Estate is known for its commitment to environmental sustainability and community enhancement. For more information, you can visit their website at www.hobbsbrook.com.

This job opportu... Show More

Job Requirements

  • high school diploma or GED
  • open availability for days, nights, weekends, and holidays
  • minimum 5 years experience in hospitality or customer service event coordination
  • proven supervisory experience managing up to 12 employees
  • knowledge of AV equipment and hotel event operations
  • strong organizational skills and attention to detail
  • excellent communication and interpersonal skills
  • proficiency in Microsoft Office Suite
  • ability to work in a fast-paced environment
  • flexibility to work holidays and varied shifts
  • ability to manage vendor relationships
  • capacity to troubleshoot event and operational issues
  • physical ability to oversee event setups and environments

Job Qualifications

  • 5+ years of experience in a customer service/hospitality position managing event coordination
  • proven experience managing up to 12 direct reports
  • previous work within a hotel environment and/or managing AV equipment preferred
  • experience interviewing, hiring, training, and providing performance feedback
  • ability to manage third-party vendors and deliver guest happiness
  • ability to troubleshoot and respond to daily business occurrences
  • product knowledge including meeting setup requirements, food and beverage offerings, package pricing, food and labor cost analysis
  • highly organized with strong time management and prioritization skills
  • executive presence to engage C-suite leaders and stakeholders
  • excellent communication and interpersonal abilities
  • proficiency in Microsoft Office Suite
  • experience with AV systems and hybrid meeting technologies helpful
  • strong attention to detail
  • ability to maintain a positive, adaptable attitude in a rapidly changing environment

Job Duties

  • manage daily conference services and ensure rooms are set up per client specifications
  • provide on-site support for events including AV, catering coordination, and guest requests
  • maintain conference and banquet facilities ensuring cleanliness and readiness
  • develop and manage budgets
  • monitor labor, equipment costs, and profitability
  • oversee scheduling, payroll, and inventory control
  • ensure AV equipment is functional and up to industry standards
  • coordinate repairs, upgrades, and technology improvements
  • recruit, train, and supervise staff
  • conduct performance reviews
  • ensure compliance with company policies and legal requirements
  • implement and monitor Marriott brand and AV standards for quality and consistency

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location