Hotel Concierge - Day shift

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

comprehensive benefits
401K retirement savings plan plus discretionary match
Education Tuition Reimbursement Program
Paid vacation
Holiday pay
Weekly Resort Prizes
Career Development and Training Workshops
FREE daily meal
Internal Advancement

Job Description

Atlantis Casino Resort Spa is a renowned luxury resort and casino located in Reno, Nevada. Known for its comprehensive amenities, grand casino floor, world-class dining options, luxurious spa facilities, and upscale hotel accommodations, Atlantis caters to both leisure and business travelers seeking a premium experience. The resort prides itself on exceptional customer service, a vibrant environment, and a wide variety of entertainment and relaxation options, making it an iconic destination in the region. Atlantis Casino Resort Spa also emphasizes fostering a positive workplace culture centered around teamwork, recognition, and career development to support its employees' growth and satisfaction. They offer... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in hospitality or customer service preferred
  • proficiency in computer skills
  • ability to sell and promote property and amenities
  • strong communication and interpersonal skills
  • ability to handle cash accurately
  • knowledge of local area and attractions
  • adherence to professional grooming standards
  • must be able to stand and walk for extended periods

Job Qualifications

  • proficiency in computer skills, experience with LMS a plus
  • ability to sell and promote the property and all of its outlets
  • ability to handle cash accurately
  • ability to read and analyze guests folios and hotel reports
  • knowledge of general office equipment
  • must adhere to all grooming standards, no visible tattoos/piercings or unnatural hair colors

Job Duties

  • sell and promote Atlantis and all of the on-property outlets
  • assist guests by making hotel, restaurant and spa reservations at Atlantis
  • assist guests by securing tickets to local attractions and events, making auto rental reservations, making arrangements for delivery of health-care equipment for hotel guests, printing airline boarding passes, and placing orders for gift, flower and/or room service deliveries
  • be informed and knowledgeable of local attractions and events
  • assist the Hotel Front Desk with check-ins / check-outs as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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