Hotel Champlain Burlington Curio Collection - Front Desk Supervisor
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $24.00
Work Schedule
Flexible
Day Shifts
Benefits
Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability income
Long-term disability income
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Hotel Champlain Burlington, Curio Collection by Hilton, is a premier hospitality destination nestled where the serene beauty of Lake Champlain meets the vibrant urban life of Burlington, Vermont. As part of the distinguished Curio Collection by Hilton, the hotel stands out as a distinctive landmark that offers guests a blend of local charm and the luxurious standards of an internationally renowned brand. This unique setting makes Hotel Champlain an ideal place for travelers seeking both relaxation and the excitement of city exploration. The hotel is committed to creating exceptional guest experiences that balance comfort, style, and genuine service, making every... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 to 3 years of progressive experience in a hotel or related field
- Previous supervisory experience preferred
- Must have a valid driver’s license
- Compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Qualifications
- High school diploma or equivalent
- College coursework in a related field preferred
- Minimum 2 to 3 years of progressive experience in hotel or related field
- Previous supervisory experience preferred
- Valid driver’s license
- Certification compliance including Food Handlers, Alcohol Awareness, CPR, and First Aid as applicable
Job Duties
- Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
- Manage reservations, VIP requests, and guest interactions with professionalism
- Track operational logs, manage messages and packages to ensure efficiency
- Monitor and adjust room rates, packages, and promotions to maximize revenue
- Lead and train front desk team members, fostering a strong team environment
- Handle guest concerns and workplace issues with confidence and creativity
- Uphold safety standards and hotel policies consistently
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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