Hotel Champlain Burlington Curio Collection - Front Desk Supervisor
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $24.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability income
Long-term disability income
term life insurance
AD&D insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Hotel Champlain Burlington, Curio Collection by Hilton, stands as a distinguished hotel where the natural beauty of Lake Champlain meets the vibrant urban environment of Burlington, Vermont. As a member of the Curio Collection by Hilton, the hotel offers a unique boutique experience that blends local culture with exceptional service and modern comforts. With its prime location and commitment to creating memorable guest experiences, Hotel Champlain Burlington serves as an inspiring workplace for hospitality professionals eager to contribute to a dynamic and guest-focused environment.
We are currently seeking a dedicated Front Desk Supervisor to join our team and l... Show More
We are currently seeking a dedicated Front Desk Supervisor to join our team and l... Show More
Job Requirements
- At least 2 to 3 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- Previous supervisory experience preferred
- Must have a valid driver’s license
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Qualifications
- At least 2 to 3 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- College coursework in a related field helpful
- Previous supervisory experience preferred
- Must have a valid driver’s license
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Duties
- Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences
- Obtain all necessary information when taking reservations and monitor VIP and special guest requests
- Track logs and reports to ensure all processes are followed
- Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
- Stay informed about rates, packages, and promotions, and help maximize room revenue
- Foster good communication and teamwork among staff members, assist in training new associates
- Address guest concerns effectively and handle workplace issues efficiently and proactively
- Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations
- Enter, track, and report information in the brand systems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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