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Hotel Champlain Burlington Curio Collection - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Hotel Champlain Burlington, Curio Collection by Hilton is a distinguished hotel that balances the natural beauty of Lake Champlain with the vibrant urban atmosphere of Burlington, Vermont. Known for its genuine hospitality and unique charm, Hotel Champlain offers guests a memorable stay with a perfect blend of luxury and local culture. As part of the Curio Collection by Hilton, the property enjoys a reputation for high standards and exceptional quality, making it a landmark destination for travelers seeking both relaxation and adventure. The hotel prides itself on delivering exceptional guest experiences through personalized service, stylish accommodations, and a welcoming environment... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Excellent communication skills
- Strong multitasking abilities
- Problem-solving mindset
- Ability to work under pressure
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Problem-solving skills with a guest-focused approach
Job Duties
- Welcome guests warmly and manage smooth check-ins and check-outs
- Handle guest inquiries and provide exceptional customer service
- Coordinate with hotel departments to fulfill guest requests
- Manage reservations, cancellations, and modifications accurately
- Perform financial transactions including billing and payments
- Resolve guest issues promptly with a positive attitude
- Maintain accurate records and update guest information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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