Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $11.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Flexible Schedule
Employee Discounts
Retirement Plan
Training and Development
team environment
Job Description
This opportunity is with a prominent resort known for its outstanding guest services and warm hospitality. The resort excels in creating unforgettable experiences for its guests by ensuring smooth and seamless operations across all departments. It stands out as a premier destination that blends luxury, comfort, and excellent service to provide guests with a memorable stay. The resort prides itself on having an engaged and motivated team that cultivates a welcoming atmosphere for both visitors and employees alike. Employees play a vital role in sustaining the high standards the resort holds in delivering guest satisfaction.
The role being of... Show More
The role being of... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license with a clean driving record
- Ability to stand for prolonged periods
- Ability to lift and move moderate to heavy luggage
- Flexibility to work evenings weekends and holidays
- Strong communication and interpersonal skills
- Ability to follow safety protocols and procedures
Job Qualifications
- High school graduate or general education degree preferred
- Clean driving record
- Ability to drive manual and automatic vehicles
- People oriented with a professional demeanor
- Ability to stand for long periods
- Ability to work flexible schedule including evenings weekends and holidays
Job Duties
- Welcome all guests to the resort providing dynamic high-quality service to guests and assisting with luggage
- Navigate guest vehicles responsibly to designated valet lot
- Educate guests on resort and emergency procedures
- Work effectively in a team environment
- Drive guests vehicles responsibly to designated valet services
- Greet guests open vehicle doors explain valet procedures and ask if guests need directions tag keys and perform access control duties
- Accurately account for guest keys and maintain responsibilities
- Polish luggage carts and help maintain cleanliness in lobby area luggage storage and front of house areas
- Answer questions from guests related to park hotel and surrounding areas
- Assist Bell Associates with guest needs during high guest flow and large groups
- Provide excellent customer service to assist with guest retention
- Engage and interact with guests professionally and manage guest property responsibly
- Model the Merlin Way
- Provide accurate timely communication to guests and promote effective team communication
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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