Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
HOTELhelp is a reputable hospitality organization dedicated to providing exceptional services within the hotel industry. Known for its commitment to guest satisfaction and operational excellence, HOTELhelp has built a strong presence as a premier hotel service provider. The company emphasizes a professional, team-oriented work environment, fostering growth and development opportunities for its employees. HOTELhelp maintains high standards in all aspects of its operations, ensuring guests receive an outstanding experience from the moment they arrive until their departure. The company values diversity and inclusivity, striving to be an equal opportunity workplace and an affirmative action employer, making all employment decisions based... Show More
Job Requirements
- High school diploma or equivalent
- ability to communicate effectively both verbally and in writing
- ability to stand for extended periods
- flexibility to work various shifts including evenings and weekends
- ability to work well under pressure
- physical stamina to perform job duties
- willingness to follow all health and safety regulations
Job Qualifications
- Excellent communication skills, both verbal and written
- ability to work cohesively with colleagues as part of a team
- previous experience in a banquet or food service role preferred
- customer service orientation
- ability to handle a fast-paced work environment
- basic knowledge of food safety and hygiene practices
Job Duties
- Reviews and understands the banquet event order (BEO)
- completes setup according to the BEO
- sets tables in assigned area correctly and uniformly, using clean, pressed linen, clean unspotted silverware
- learns the menu for each function served and can explain the major ingredients and preparation methods for each item to be served
- is standing in assigned station at least 15 minutes prior to function start time
- acknowledges and responds to all guests' requests, advising supervisor if necessary
- keeps station neat and clean during service
- continuously patrols assigned station, refilling all drinks, removing service items and condiments per established policies and procedures
- ensures guest has everything they need
- uses proper in-room clearing and aisle tray break down procedures
- returns all reusable table complements and condiments to be cleaned and refilled
- assists captain or manager in setting up buffet and other special food services tables/stations
- assists the captain or manager in breaking down buffet or other special food service tables and equipment
- sets-up, serves and/or breaks down coffee breaks, receptions, other special functions, as assigned
- sets-up, tends and breaks down banquet bars, as assigned
- always follows cash and guest check procedures
- returns all excess food to the kitchen following all sanitation guidelines
- completes any assigned side work, such as refilling condiments, shaking and sorting linen, hanging/storing drapes, cleaning/storing serving equipment and/or props
- assists steward in keeping banquet back hall, linen rack and storage areas neat, clean and organized
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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