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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $21.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Life insurance
short term disability
long term disability
Vision Insurance
critical illness insurance
accidental insurance
401(k) with Company Match
Paid Time Off
free hotel rooms
hotel discounts
Job Description
Hyatt Regency Indianapolis is a distinguished hotel located in the heart of downtown Indianapolis, seamlessly connected to the Convention Center and just steps away from Lucas Oil Stadium. This premier venue is renowned for hosting an array of events, including large-scale conferences, elegant galas, and intimate celebrations. Known for its dedication to delivering exceptional experiences, Hyatt Regency Indianapolis has established itself as a hub for hospitality and event excellence. Our Banquets team is integral to the success of these events, combining professionalism, precision, and genuine care to create memorable moments for every guest.
As a Banquet Captain at Hyatt Regency ... Show More
As a Banquet Captain at Hyatt Regency ... Show More
Job Requirements
- Ability to stand and walk for extended periods throughout shifts
- Must be able to lift, carry, push, or pull up to 50 pounds (tables, chairs, and banquet equipment)
- Frequent bending, lifting, and movement in a fast-paced environment
- Adherence to all safety and sanitation standards, including proper handling of food and equipment
Job Qualifications
- Previous banquet or event service experience required
- Prior leadership or captain experience preferred
- Strong ability to lead, motivate, and manage a team in a fast-paced environment
- Excellent communication and organizational skills, with the ability to coordinate across departments
- Understanding of food and beverage service standards, banquet etiquette, and event execution
- Ability to remain calm under pressure and handle multiple tasks simultaneously
- Must be available to work evenings, weekends, and holidays as required
Job Duties
- Partner with culinary and event teams to ensure all food and beverage is prepared and served on time according to event specifications
- Oversee banquet room setup based on Banquet Event Orders, ensuring accuracy in layout, decor, and service flow
- Supervise and direct banquet servers and housepersons, ensuring they are trained, prepared, and delivering exceptional service
- Act as the on-site leader during events, engaging with guests, anticipating needs, and resolving concerns promptly
- Maintain high standards of service, timing, and presentation throughout each event
- Maintain a clean, organized, and professional banquet environment at all times
- Ensure banquet equipment, supplies, and service items are properly maintained, stored, and ready for use
- Work closely with Event Planning, Culinary, and Operations teams to ensure successful execution of all events
- Assist with preparation and execution of upcoming events, contributing to continuous improvement in banquet operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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